Privacy Policy .

The data controller is DRIVER 2GO (CHAUFFEUR PROXI), a SASU with a share capital of €500.00, registered under number 839 917 853 R.C.S. Bordeaux.

Registered office: 3 rue Capitain P. Koenigswerther, 33000 Bordeaux, France.

Email: info@driver2go.fr

Phone: +33 6 69 47 42 33

Publication Director: YAMOUNE ABDELILAH

As part of its private chauffeur and passenger transport business, DRIVER 2GO may collect the following data:

• Identification data: surname, first name, email address, phone number.

• Booking data: pickup address, drop-off address, trip date and time, number of passengers, flight or train number, service preferences.

• Billing data: billing address, payment information (processed by our secure payment provider).

• Browsing data: IP address, browser type, pages visited, visit duration, cookies (see dedicated section).

• Communication data: content of messages sent via the contact form, email or WhatsApp exchanges.

Personal data collected is used for the following purposes:

• Processing and fulfilling private transport bookings.

• Sending booking confirmations and trip-related notifications.

• Responding to quote requests, contact inquiries, and information requests.

• Managing customer relations and after-sales follow-up.

• Improving service quality and user experience on the website.

• Anonymous statistical analysis of website traffic.

• Compliance with legal and accounting obligations.

Data processing is based on the following legal grounds:

• Contractual performance: processing necessary to carry out the transport service booked by the client (Article 6.1.b GDPR).

• Consent: for sending marketing communications and using non-essential cookies (Article 6.1.a GDPR).

• Legitimate interest: for service improvement, site security, and traffic analysis (Article 6.1.f GDPR).

• Legal obligation: for retaining invoices and accounting documents (Article 6.1.c GDPR).

The driver2go.fr website uses cookies to ensure proper operation and improve the user experience.

• Essential cookies: required for the site to function (language preferences, browsing session, theme). They do not require your consent.

• Analytics cookies: used to measure traffic and analyse site usage anonymously.

• Preference cookies: remember your choices (language, light/dark theme) to enhance your browsing comfort.

You can manage your cookie preferences at any time via the consent banner or your browser settings. Refusing non-essential cookies does not affect access to the site or the ability to book a trip.

DRIVER 2GO does not sell or rent your personal data to third parties. Your data may only be shared in the following cases:

• Payment providers: for secure transaction processing.

• Website host: Vercel Inc. (United States), for the technical hosting of the website.

• Communication services: for sending email notifications related to your bookings.

• Competent authorities: in the event of a legal obligation or judicial request.

All our service providers are selected for their GDPR compliance or are subject to appropriate contractual safeguards (standard contractual clauses for transfers outside the EU).

Personal data is retained only for the period strictly necessary for the purposes for which it was collected:

• Booking and billing data: 5 years from the date of service (accounting and tax obligations).

• Contact data (forms, email): 3 years from the last contact.

• Browsing data and cookies: 13 months maximum.

• Prospect data: 3 years from the last contact.

Once these periods expire, data is deleted or anonymised.

In accordance with the GDPR and French data protection law, you have the following rights over your personal data:

• Right of access: obtain confirmation that your data is being processed and receive a copy.

• Right to rectification: request correction of inaccurate or incomplete data.

• Right to erasure: request deletion of your data, subject to legal retention obligations.

• Right to restriction: request suspension of processing in certain cases.

• Right to data portability: receive your data in a structured, machine-readable format.

• Right to object: object to the processing of your data on legitimate grounds.

• Right to withdraw consent: withdraw your consent at any time for processing based on it.

To exercise these rights, contact us at info@driver2go.fr or by post to the registered office address. We undertake to respond within one month. In the event of a dispute, you may file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), 3 Place de Fontenoy — TSA 80715 — 75334 Paris Cedex 07, France.

DRIVER 2GO implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The website uses the HTTPS protocol to secure data exchanges. Payment information is processed by PCI-DSS certified providers and is never stored on our servers.

DRIVER 2GO reserves the right to modify this privacy policy at any time. Any changes will be published on this page with an updated date. We encourage you to check this page regularly to stay informed about how we protect your data.